FAQs

General FAQs

• Where can I find the full ingredient list for your products?

  You can find the full list of ingredients of all BioCeuticals products on the TGA website here. Simply, type in the name of the product in the search bar.

• I had a suspected adverse reaction to one of your products, what should I do?

  The health and safety of all users of our products is our number one priority and we take matters of potential adverse reactions to our products seriously. If you or any of your family members have experienced a potential adverse reaction to our products, please contact the BioCeuticals Naturopathic Advisory team on 1300 650 455 or email [email protected] to report your experience.   

• Can I order directly from you?

  BioCeuticals products are “practitioner-only” supplements. To directly order our products through this website, you must be prescribed by your practitioner in private practice and have your practitioner set you up under patient ordering from their account. Please talk to your healthcare practitioner to be set up. If you’re not currently seeing a practitioner in private practice, please refer to the Find a Practitioner tab to see who stocks BioCeuticals products. 

• How do I find a practitioner who stocks BioCeuticals Products?

  Use the Find a Practitioner page if you're looking for a practitioner who prescribes BioCeuticals products. 

   

• I’m a Healthcare Professional, how do I create an account?

  Sign up to create an account and gain access to our best in class education from our learning hub, fx Medicine by BioCeuticals. You may also be eligible to apply for an account & purchase products for your business. 

• I have forgotten my password. What do I do?

  Navigate to the log in section and click 'Forgot your password'. Enter your email, a unique link will be sent to your email to set up a new password. Please keep your data safe and do not share your login details or re-use other passwords you may use for other sites. 

• How to I find dietary information for products?

  Explore our range, tailored to meet your dietary needs.

  No Added Gluten

  Halal Certified

  No Added Dairy

  No Added Shellfish

  No Added Soya Bean Products

  No Added Yeast

  Pregnancy Friendly

  Vegan Friendly

  Vegetarian Friendly