Customer Service

We’re here to support you, for better natural health outcomes.

If you have any questions, you can contact us by phone, email, via live chat (Healthcare Professionals only, please log in to access), or via the online form.

Please note our Advisory Naturopaths offer general advice only. The information provided is not intended to replace a consultation with a healthcare professional. Please speak to your healthcare professional for specific health concerns and personalised recommendations. Our naturopaths are unable to offer health advice for serious health conditions.

Our Locations

Australia

Customer service & orders: [email protected]

Product support: [email protected]

Phone:

1300 650 455

Opening hours:

Mon ‐ Fri, 8:00am ‐ 6:00pm (AEST / AEDT)

Fax:

(02) 9080 0940

Address:

Level 4, 64 Kippax Street, Surry Hills, 2010, New South Wales, Australia

New Zealand

Blackmores Group

Distributed by Healthcare Logistics and Pacific Health & Fitness

Contact Blackmores Group via this online form or email us at [email protected]

Tollfree:

0508 006 823

Address:

Level 4, Building 10, 666 Great South Road, Greenlane, Auckland, 1051, New Zealand

General FAQs

You can find the full list of ingredients of all BioCeuticals products on the TGA website here. Simply, type in the name of the product in the search bar.
The health and safety of all users of our products is our number one priority and we take matters of potential adverse reactions to our products seriously. If you or any of your family members have experienced a potential adverse reaction to our products, please contact the BioCeuticals Naturopathic Advisory team on 1300 650 455 or email [email protected] to report your experience.  
BioCeuticals products are “practitioner-only” supplements. To directly order our products through this website, you must be prescribed by your practitioner in private practice and have your practitioner set you up under patient ordering from their account. Please talk to your healthcare practitioner to be set up. If you’re not currently seeing a practitioner in private practice, please refer to the Find a Practitioner tab to see who stocks BioCeuticals products.
Use the Find a Practitioner page if you're looking for a practitioner who prescribes BioCeuticals products.
Sign up to create an account and gain access to our best in class education from our learning hub, fx Medicine by BioCeuticals. You may also be eligible to apply for an account & purchase products for your business.
Navigate to the log in section and click 'Forgot your password'. Enter your email, a unique link will be sent to your email to set up a new password. Please keep your data safe and do not share your login details or re-use other passwords you may use for other sites.
Explore our range, tailored to meet your dietary needs.
No Added Gluten
Halal Certified
No Added Dairy
No Added Shellfish
No Added Soya Bean Products
No Added Yeast
Pregnancy Friendly
Vegan Friendly
Vegetarian Friendly

Contact Us

If you have any questions about our products, contact us through this online form.

Consult a Professional

BioCeuticals products are exclusively available after consultation with a Healthcare Professional in Pharmacy, Health Food Store or in a Clinic. Find a Practitioner near you to access BioCeuticals products.

Find a Practitioner

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